|Width , cm||17.50|
Ready to ship in 6-8 weeks
10. Delivery time
The ordered products will be shipped from Tokyo, Japan by MOMENTS ONLINE.
Delivery may be delayed before and after long holidays (Bon, New Year, etc.).
We will notify you once your order has been shipped approx. between 4/8 weeks.
We ship with Japan Express Mail Service. You will be notified with tracking number. Once we ship your order, we won't be able to control/estimate accidental delays. Please keep following your order using the tracking number.
11. Returns / Exchanges
If there is a "defective product" or "misdelivered product" in the arrived product, we will exchange or return it.
Please note that we cannot accept returns or exchanges other than defects.
If the item ordered by credit card is "defective" or "misdelivered", it will be refunded to the credit card.
・ The specifications of each product may have some errors due to the material and product characteristics. Please note.
・ Small wrinkles and pain may occur in the packaging and delivery process.
Please note that if there is no problem in using the product, it will not be exchanged or returned.
・ Please note that we may refuse the transaction if excessive returns are continued.
・ We do not accept returns or exchanges due to reasons such as different from the image or size mismatch.
・ Due to the nature of hygiene products such as underwear and socks, we do not accept returns or exchanges.
Please note that we cannot return or exchange the product unless it is defective.
* Please note that the product image may differ slightly from the actual color due to the characteristics of viewing on a personal computer or mobile terminal.
(We do not treat the color of the image as our defect. If you want to know more about the color etc., please contact us before purchase.
[In case of our defect] If you wish to return or exchange In that case, please contact us within 7 days after the item arrives.
The conditions for accepting returns and exchanges are as follows.
・ Within 7 days from the arrival of the product (for products with troubles or defects, unless otherwise specified by the manufacturer's warranty or law)
・ Unused, unwashed, or try-on indoors only
・ Delivery note, product complete with accessories such as tags and inner paper (Please note that we cannot accept returns or exchanges if accessories such as delivery notes and product tags are damaged, soiled, or lost)
-The condition of the product and exterior is there is no significant change from the time of delivery, and if you receive a defective product, we will accept returns and exchanges. When the product arrives,
please be sure to first check "Is there any defect in the product" and "Is there any difference with the order details? " Please note that we cannot accept returns or exchanges for items that are more than 8 days old.
If the product is returned after the response period has expired, the product may be returned to the destination or destroyed at the customer's expense.
- Store Name: MOMENTS ONLINE
- Vendor: MOMENTS ONLINE
- Address: 104-0051
Tokyo Chuo-ku 2-1-2 3416 Tsukuda
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